FAQ
How long does delivery take?
Orders are processed within 1–2 business days. Delivery usually takes 2–5 business days depending on your location.
Do you offer free delivery?
Yes. We offer free delivery on orders over R1000. Orders below this amount are charged R50.
How is my order delivered?
All orders are shipped using Aramex courier services with tracking provided after dispatch.
How can I track my order?
Once your order is shipped, you will receive a tracking number to monitor your delivery.
What payment methods do you accept?
We accept secure payments via debit cards, credit cards, Apple Pay, and Google Pay.
Can I return a product?
All sales are final. We do not offer refunds for change of mind or used items.
What if I receive a damaged or incorrect item?
Please contact us within 48 hours through the Contact Us page with photo evidence. Approved cases will receive a replacement.
Do you deliver nationwide?
Yes. We deliver across South Africa.
How can I contact you?
You can reach us through the Contact Us page on our website.